Live call
Can I move my appointment to Thursday?
Done. Thursday at 4:00 PM, confirmation sent.
Live voice calls
Answers your phone line in real time with a natural voice. No menus, no hold music, no missed calls at 2 AM.
AI agents that answer every call, video call and chat, in Arabic and English.
Talkys takes orders, books appointments and test drives, and answers your customers 24/7 on the phone, on video and across WhatsApp, Instagram and web chat. When a conversation needs a person, it hands over with a full summary.
- Every call answered
- 24/7
- To first reply
- < 3s
- Switching mid-sentence
- AR · EN · FR
Hear it in action
Pick a business. Hear Talkys pick up.
Real sample calls and chats, the way your customers would experience them. Choose an industry, then switch between a phone call and a WhatsApp chat.
Your restaurant
Sample call
0:00 / 0:00
Press play to hear a Talkys agent take this call. Captions follow along.
Why Talkys
One agent. Every call, video and chat.
Talkys hears what your customer needs, answers or acts on it, and writes the result straight into the tools you already use.
- Conversation
- Understanding
- Answer & action
- Your systems
How Talkys works
From hello to done, without the hold music.
Talkys picks up, understands what your customer wants, gets it done and updates your systems, all in one conversation.
Talkys agent
Reservations · +971 50 ••• 4412
- Caller
Hi, can I book a table for 4 tonight? حوالي الساعة 8
- Talkys
Of course! 8:00 PM for four. Terrace or inside?
- Caller
Terrace, please.
- Talkys
Done, table 12 on the terrace. I've sent your confirmation on WhatsApp.
Behind the call
- UnderstoodTable for 4 · tonight · 8:00 PM
- Checked your infoTerrace open until midnight
- BookedTerrace, table 12
- ConfirmedWhatsApp sent to the guest
- SyncedGuest saved in your CRM
- LoggedTranscript and summary saved
- 01
Picks up
Answers every call, video call and chat in seconds, day or night, even when ten come in at once.
- 02
Understands
Follows Gulf, Levantine or Egyptian Arabic, English or French, even when your customer switches mid-sentence.
- 03
Answers from your knowledge
Replies with your real menu, prices, hours and policies. No guessing, no made-up answers.
- 04
Acts
Books the table, takes the order, quotes the price or schedules the test drive, then confirms it.
- 05
Syncs to your stack
Every booking, order and lead lands in your CRM, POS, calendar or helpdesk as it happens.
- 06
Hands off to your team
Passes tricky or high-value conversations to a person, with a summary and full transcript.
- 07
Learns from every call
Every conversation is logged, transcribed and searchable, so you see what customers ask and where to improve.
Hear it handle a real call, in your dialect.
Book a demo
Inside a Talkys agent
Built around how your business actually runs.
Seven layers, set up for you by our team. Pick an example and watch one come together.
- Persona· Warm, reassuring01
- Knowledge· Doctors and specialties02
- Voice and language· Levantine Arabic03
- Tools· Google Calendar04
- Actions· Book appointment05
- Memory· Returning patient06
- Channels· Phone07
Clinic receptionist
Layer 1 of 7
Persona
Its name, tone and manners, so it sounds like your best front-desk person.
For this agent
Warm, reassuringDiscreet
What Talkys can do
Everything your front line needs, on every channel.
One agent that talks, chats, books and sells, connected to the tools you already use.
Live video
Welcome to the showroom! Which model would you like to see?
Live video calls
A lifelike AI avatar that greets customers face to face on your website or kiosk, live, not pre-recorded.
WhatsAppInstagramWeb chat- Do you have the black sneakers in size 42?
- Yes, 3 pairs left. Shall I reserve one for you?
- Yes please, I will pick up today
WhatsApp, Instagram and web chat
Replies to DMs, WhatsApp messages and website chats in seconds, with the same knowledge as your phone line.
GulfLevantEgyptMSAENFR
Auto-detectHelloهلا واللهكيفك؟إزيك؟Bonjourأهلاً وسهلاًHello
Arabic dialects, English and French
Gulf, Levantine and Egyptian Arabic, Modern Standard Arabic, English and French, switching mid-sentence when your customer does.
Knowledge base
Menu, FAQs and policies synced
Your knowledge base
Learns your menu, price lists, services, policies and FAQs, and answers only from what you gave it.
CRMPOSDeliveryCalendar
Connects to any stack
Salesforce, HubSpot, Zoho, Odoo, Foodics, Talabat, Shopify, Salla, Google Calendar and more, plus webhooks and APIs for anything custom.
New order
- Order2 mixed grills, 1 tabbouleh
- POSSent to the kitchen
- PayPayment link paid
- ConfirmWhatsApp: arriving in 35 min
Orders and bookings
Takes orders, books tables, appointments and test drives, sends payment links and confirms everything on WhatsApp or SMS.
- Hi, it's Sara again
- Same order as last time?
- Deliver it to the office
Remembered
- Prefers Arabic
- Usual: chicken shawarma
- Office address saved
Memory
Remembers returning customers, their usual order and their preferences, across calls and chats.
TalkysYour team
Summary + transcriptIntent: group bookingReturning customer
Human handoff
Brings in your team when it matters, with a summary and the full transcript so nobody asks twice.
This weekTop ask: opening hours
Analytics
Every call and chat is logged, transcribed and searchable. See what customers ask, when they call and what converts.
Channels
One agent on every line. Calls, video and chat.
Customers reach you wherever they like. The same agent answers, with the same knowledge, and logs every conversation in one place.
Phone calls
Inbound & outbound
Every call picked up on the first ring.
A natural voice answers your number day and night, books, takes orders and confirms by SMS. Ten calls at once is no problem.
- Inbound and outbound calls
- Recording and transcript for every call
- Same agent, same knowledge
- Logged in one inbox
Your clinic
Phone calls
CustomerHi, can I see Dr. Nour tomorrow?
TalkysDr. Nour has 10:30 or 4:00 tomorrow. Which works for you?
Customer4:00, please.
TalkysBooked for 4:00. I’ve sent the details by SMS.
Appointment booked
Sample conversation
Integrations
Connects to any stack.
Orders land in your POS, bookings in your calendar, leads in your CRM. Talkys works with the tools you already run, so nothing changes for your team except fewer missed calls.
POS & delivery
Orders taken on calls and chat go straight to the kitchen and the driver.
Foodics
Orders sent to the kitchen
Omega POS
Orders and menu in sync
Squirrel POS
Orders and table status
Talabat
Delivery orders and status
Toters
Delivery requests and tracking
Don’t see yours? We connect it during setup.
Talk to usIndustries
Built for businesses that live on the phone.
Every industry gets the same thing: a customer reaches out, the agent understands, and the work gets done in your systems.
Restaurants & cafés
Phone call · 8:15 PM
Customer
“Hi, can I get two chicken shawarma plates delivered to Achrafieh? And do you have a table for four on Friday?”
Talkys agent
“Of course. Two shawarma plates, that’s 18 dollars with delivery, about 35 minutes. And Friday at 8 for four is free, shall I book it under your name?”
From conversation to action
- 01Answer the call
- 02Take the order
- 03Push it to the POS
- 04Book the table
- 05Send WhatsApp confirmation
Your Talkys dashboard
Every call and chat, in one place.
See what your customers asked for, what Talkys booked or sold, and which conversations came to your team. Every call is recorded, transcribed and searchable.
Sample data
Calls answered
3,482
+14.2%
Chats handled
9,127
+21.6%
Bookings & orders captured
1,946
+17.8%
After-hours conversations
4,310
+9.4%
Video calls
268
+32.0%
Handed to your team
312
−8.3%
Resolved without handoff
97.6%
+1.2 pts
Average time to answer
1.8 s
−0.4 s
Recent conversations
Today| Customer | Channel | Request | Outcome | Recording |
|---|---|---|---|---|
| Rami K.2 min ago | Phone | Table for 4, Friday 8:30 pmArabic · Lebanese | Booked | |
| Nour H.9 min ago | Two mixed grill platters, deliveryArabic + English | Order placed | Chat transcript | |
| Claire D.21 min ago | Video call | Room service and late checkoutFrench | Answered | |
| Faisal A.38 min ago | Test drive, Saturday 11 amArabic · Gulf | Booked | Chat transcript | |
| Sarah M.1 hr ago | Phone | Insurance question before a dental visitEnglish | Handed to team | |
| Omar T.2 hrs ago | Where is my order?Arabic · Egyptian | Answered | Chat transcript |
00:00 · 38
01:00 · 22
02:00 · 14
03:00 · 9
04:00 · 7
05:00 · 8
06:00 · 15
07:00 · 31
08:00 · 52
09:00 · 74
10:00 · 88
11:00 · 96
12:00 · 118
13:00 · 124
14:00 · 101
15:00 · 92
16:00 · 97
17:00 · 110
18:00 · 142
19:00 · 168
20:00 · 181
21:00 · 159
22:00 · 112
23:00 · 71
00:0009:0018:0023:00
Opening hoursAfter hours
- Arabic58%
- English29%
- French13%
- Phone calls34%
- WhatsApp31%
- Instagram DMs14%
- Web chat9%
- Video calls7%
- SMS, email & Messenger5%
- Call recordings and transcripts
- Search across every call and chat
- A summary with every handoff
- Bookings and orders synced to your systems
- After-hours coverage reports
- Language and dialect breakdown
- Intent and sentiment tags
- Channel-by-channel performance
- Exports to your CRM
Pricing
Simple pricing that grows with your conversations.
A one-time setup, then a monthly plan sized to how many calls and chats Talkys handles for you. Try it free for 15 days first.
How it works
One-time setup
We build your agent, connect it to your systems and test it with you. Done for you, live in 7–10 days.
Monthly plan based on usage
You pay for the conversations Talkys actually handles, across the channels you choose. Scale up or down any time.
15-day free trial
See it answer real customers before you commit. No credit card needed.
Every plan includes
- Phone, video and chat channels
- Arabic dialects, English and French
- Integrations with your CRM, POS and calendar
- Handoff to your team with a summary
- Recordings, transcripts and dashboard
- Setup and ongoing tuning by our team
Your price depends on your volume and channels. Book a demo and we’ll quote it for you.
Book a demo
Hear Talkys answer your customers.
Tell us how your customers reach you today — calls, WhatsApp, Instagram, walk-ins asking for a booking. We’ll set up a demo agent around your business and show you how it handles them, in Arabic, English or French.
What happens in your demo
- A live call with a Talkys agent, in the language and dialect your customers speak
- A walkthrough built around your business: orders, bookings, test drives or appointments
- A look at the dashboard: recordings, transcripts and handoffs to your team
- A plan to connect your CRM, POS, calendar or delivery apps
Prefer email?
hello@talkys.ai
Built for businesses that live on conversations